This website at beautyandspagiftcard.com.au (the “Website”) is owned and operated by Edge Loyalty Systems Pty Ltd (ABN 96 138 299 288) (“Edge Loyalty”, “we”, “us”, “our”). This document contains the terms and conditions governing your use of the Website and any order or purchase of a product (digital gift cards - collectively “Gift Cards”) offered for sale via the Website (“Terms and Conditions”).
By using the Website you accept these Terms and Conditions by accessing or using any part of the Website after you have first accessed a page providing a link to them.
You are welcome to print a copy for your records.
If you decline to accept these Terms and Conditions, you will need to exit this Website immediately.
You acknowledge and accept these Terms and Conditions (as varied from time to time) each time you or any other person accesses on your behalf, any part of this Website, regardless of how the Website is accessed, and whether such access is authorised or not.
Application of these Terms & Conditions
These Terms and Conditions are in addition to any terms that apply to the use of any Gift Card purchased from or issued by Edge Loyalty or to any related services.
Use of this Website
You are responsible for the use of this Website by anyone who uses it in connection with your Gift Card. You fully indemnify us in respect of all users of this Website by you, with your consent or in connection with your Gift Card, except to the extent that we have expressly authorised that use.
Promotions and competitions
For certain campaigns, promotions, or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion, or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion, or contest. In case of any inconsistency between such terms and conditions and these Terms and Conditions, those terms and conditions will prevail.
We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers, and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our services and products to you.
The Website and its contents are subject to copyright. The copyright is owned or controlled by Edge Loyalty or, in the case of some material, third parties.
You may view this Website and its contents using your web browser and make a reasonable number of copies of parts of this Website solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, republication, display, or communication, of any site content, is strictly prohibited.
This Website contains registered trademarks and other trademarks that are protected by law. Except as expressly authorised by us in writing, the use of any of these trademarks is strictly prohibited.
Use of our name or brands, or any of our names and logos (other than in connection with the purchase or use of our Gift Card products), is strictly prohibited without our written prior consent.
You will not hack into, change, or otherwise interfere with the operation of this Website or any information contained within it.
This Website may contain links to third-party sites. Edge Loyalty and its related companies are not responsible for the condition, security levels, content, or any other aspect of any third-party site. The links are provided solely for your convenience and do not indicate, expressly or by implication, an endorsement by Edge Loyalty of such third party sites or the products or services provided, advertised, or otherwise mentioned on those sites.
To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this Website or the content on this Website, including but not limited to warranties or representations that they will be complete, accurate, or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this Website will be secure.
We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage, or liability that may arise as a result.
Except to the extent required by law, including the Australian Consumer Law, neither Edge Loyalty nor its related companies, affiliates, directors, officers, employees, agents, service providers, other contractors, successors, or assigns will be liable for any losses, damages, liabilities, claims or expenses (including legal costs and defence or settlement costs) whatsoever, whether in contract, tort (including negligence), statute or otherwise, arising out of, or in any way related to, the use of this Website or any site linked to it. This limitation applies to all direct, indirect, consequential, special, punitive, or other losses, damages, liabilities, claims, or expenses you or others may suffer, including for loss of profits, business interruption, or loss or corruption of data or information.
Our liability for a breach of a condition or warranty which is implied by law and cannot be excluded is limited, to the maximum extent possible, to one of the following at Edge Loyalty’s option:
- the supply of the goods or services again; or
- the payment of the cost of having the services supplied again or repaired.
This Website is provided for use by Australian residents only. Your use of this site is governed by, construed, and enforced by the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.
This Website may be accessed throughout Australia and overseas. Without limiting the above disclaimer, Edge Loyalty makes no representations that the content of this site complies with the laws, including intellectual property laws, of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in each place where you access the site or where anything you publish or upload can be accessed.
Variations to these Terms and Conditions
These are our current Terms and Conditions. We may at any time vary these Terms and Conditions by publishing the varied terms and conditions on this Website. Where a change may place an unfair burden on existing users of the site or services, we will provide a form and period of notice that we reasonably consider appropriate to that change.
In these Terms, “us”, “we” and “our” means Edge Loyalty Systems Pty Ltd and our related bodies corporate.
We recommend that you read these Terms carefully before using the Gift Card. If you have any questions or would like more information about your Gift Card, please call 1300 736 351.
By purchasing, redeeming, or attempting to redeem a Gift Card, you:
If you are giving a Gift Card to another person, you should ensure that he or she is aware of these Terms including the expiry date of the Gift Card.
- "Card Number" means the number that appears on the back of your Gift Card.
- "Gift Card" means the beautyandspagiftcard.com.au gift card or digital voucher that you have purchased or received or any other gift card or digital voucher we may issue.
- "PIN" means the 4-digit Access PIN printed on the back of the Gift Card or provided by email for Gift Cards which are digital vouchers;
- "Remaining Card Value" means, at any time, that portion of the initial value loaded onto your Gift Card which is unspent and can be accessed by using the Gift Card by these Terms;
- A reference to "you" or "your" is a reference to the person who owns the Gift Card at the relevant time for these Terms, or who authorises another person to do something with or to the Gift Card on their behalf.
Transactions made with Gift Cards
Purchases and GST
Gift Card products can only be purchased from us by using a credit card or PayPal and include GST where applicable.
How and where you can use our Gift Cards
If you make a booking to redeem your Gift Card with any retailer and provide Gift Card information but fail to attend the booking, the retailer may choose to redeem the value of the booking from the Gift Card according to their own trading terms. We shall not be responsible for any such redemption and you must deal directly with the applicable retailer.
We are not liable for the services you purchase with our Gift Cards. Any purchase made with a participating retailer constitutes a transaction between you as the holder of the Gift Card and the relevant retailer. You acknowledge and agree that we are not a party to that transaction, and is not in any way responsible or liable about that transaction. Any dispute about services purchased with a Gift Card must be resolved with the retailer who supplied the services. If you think there has been an incorrectly processed transaction on your Gift Card please contact the retailer where the transaction took place. We are unable to reverse transactions approved or processed by any retailer.
Your Gift Card PIN
You acknowledge that we may allow access to the services offered on this site to anyone who enters a valid Gift Card number and 4-digit PIN. Your PIN is simply our way of identifying you. It does not offer you any protection or security if your Gift Card is lost or stolen. Remember to treat your Gift Card like cash. You are solely responsible for any loss caused by the use of your Gift Card and PIN by you or any other person, including any use not approved or contemplated by you.
You must notify us immediately by calling our Customer Service Team on 1300 736 351 if you know or suspect any unauthorised use of your Gift Card.
Purchases exceeding the Gift Card value
Your Gift Card may only be used to make purchases up to the Remaining Card Value. If you wish to purchase an amount that exceeds the Remaining Card Value, you must pay the excess using another payment method.
Validity and expiry of Gift Cards
Gift Cards purchased via retail channels expire 3 years from the date of issue which can be located on each Gift Card. Gift Cards as part of a rewards or loyalty-based program also expire 3 years from the date of issue. Each Gift Card is void and cannot be redeemed after its expiry date. It is your responsibility to record the date of the issue (this is the date of purchase of the Gift Card). Gift Cards expire 3 years from this date. Any expiry date for an individual Gift Card can be checked at any time online at "https://beautyandspagiftcard.com.au/checkcard"
Promotional Gift Cards
From time to time, we may issue promotional Gift Cards within conjunction with qualifying purchases (“Promotional Gift Cards”). The expiry date of Promotional Gift Cards is located on the reverse of the Gift Card.
Ordering Gift Cards
When you order Gift Card(s), you must provide:
- in the case of a digital voucher Gift Card (“eCards”), the name and email address of the person to whom the eCard(s) is/are to be sent (which may be yourself or another person).
Delivery is only to one address for all the Gift Card(s) purchased in a single order, or to the email address(s) provided for the eCard(s) purchased in a single order.
From time to time, we may have promotions involving discounts or special offers for the online purchase of Gift Cards (eCards). These promotions will have a "promotional code" associated with them. If you wish to take advantage of a promotion, you will need to enter the relevant promotional code as part of the online ordering process. Only one promotional code can be used per order. The promotional code must be entered at the time of order to qualify for the promotion. If using a promotional code offered as part of a membership of an organisation or program, we may request your membership number or similar to identify if your order and use of the promotional code is valid.
Checking your Gift Card balance and transaction history
You can check your card balance, expiry date, and transaction history at any time online at "https://beautyandspagiftcard.com.au/checkcard"
For balance enquiries, you will be required to enter both the Card Number and Access PIN on your Gift Card before getting access to the card information.
Lost or stolen Gift Cards
Treat your Gift Card like cash. We have no obligation to replace or refund value for lost or stolen Gift Cards except where we have breached any condition or warranty implied under consumer protection legislation that cannot be excluded in these Terms. Lost or stolen cards will not be replaced or refunded except in our sole discretion.
We reserve the right to place a stop on your Gift Card if:
- you report to us that your Gift Card has been lost or stolen;
- we believe (or reasonably suspect) that you have used your Gift Card (or will use) your Gift Card contrary to these Terms; or
- we have identified an error in regards to the available balance of your Gift Card.
Your responsibility for your Gift Card
You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us or by any of our employees.
Gift Cards cannot be redeemed for cash, reloaded, returned for a refund, have their balances consolidated to a new gift card, or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities. Cash will not be given for any unused amount.
We offer promotional discounts and special offers from time to time (“Promotional Offers” or “Promotional Codes”). Promotional Codes can be redeemed when entered on the final step of the shopping cart for your Gift Card. By accepting any Promotional Offers or using any Promotional Codes you agree to and accept to comply with these Terms, including without limitation:
- If you have received a Promotional Code, you must enter the code given into the designated ‘Promotional Code’ field in the shopping cart for the discount to be applied for the applicable Gift Card.
- One Promotional Code applies per transaction.
- We reserve the right to remove any Promotional Offer or Promotional Code without notice at any time
- Promotional Offers are only available on purchases made on websites owned or controlled by us.
Changes to these Terms
We reserve the right to change any of the terms contained in these Terms at any time where the change is required:
- To add or remove participating retailers and/or where the Gift Card may be redeemed;
- To add or remove services which may be purchased with the Gift Card;
- For infrastructural, systems, administrative or operational reasons or to prevent the occurrence of fraud or other unlawful or unacceptable conduct;
- To comply with any contract, law, regulation or statute or order or judgment of any court, tribunal or other body having competent jurisdiction; or
- Where we, acting reasonably, consider that it will not be to your detriment.
If we can, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud or any other wrongdoing to a Gift Card.
Physical Gift Cards remain our property
Gift Cards remain our property. If you have a query or complaint about your Gift Card, please contact us at 1300 736 351 or by email at:
Privacy and confidentiality
Our Privacy Notice explains how we handle the personal information that we may collect from you to Gift Cards. If you do not have a copy and are unable to access the notice online at "https://beautyandspagiftcard.com.au/terms" please call 1300 736 351 for a copy.
These Terms are to be construed and enforced by the laws of Victoria, Australia. Any dispute arising from your receipt or use of a Gift Card is exclusively subject to the jurisdiction of the courts of Victoria, Australia.
EOFYS 15% OFF
This offer is only available on gift card purchases over $100+ at beautyandspagiftcard.com.au/buy using the promotional code EOFYS15 at checkout. Only one offer per transaction. Discount cannot be used in conjunction with any other promotion. Offer ends on 30/06/2021 at 11:59pm AEST.
MOTHER'S DAY 15% OFF
Offer is only valid on gift card purchases over $100+ at beautyandspagiftcard.com.au using the promotional code MDAY15. Offer ends 27/04/2021 at 11:59pm AEST. Only one offer per transaction. Offer cannot be used in conjunction with any other promotion.
Beauty & Spa Win a Beauty Gift Hamper Promotion
Terms and Conditions
Edge Loyalty Systems Pty Ltd (ABN 96 138 299 288), Level 1, 543 Church Street, Cremorne Vic 3121.
6pm (AEDT) on 08/04/2021 to 11.59pm (AEDT) on 22/04/2021.
Who can enter?
Only Australian residents who are aged 18 or over.
Who can't enter?
Directors, officers, management and employees (and their immediate families) of:
· the Promoter; and
(a) the agencies, companies or participating premises associated with this competition.
You must, during the Competition Period, visit the Website and follow the links to subscribe to receive marketing communications from the Promoter including by providing all requested information to automatically receive an entry into the draw.
The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry.
How many winners will there be and how will they be chosen?
There will be 5 winners determined in respect of this competition.
The draw will be held at 12pm (AEDT) on 30/04/2021 at Blackhawk Network, Level 1, 543 Church Street, Cremorne Vic 3121.
The first five valid entries drawn randomly from the entries received during the Competition Period will win a prize. Prizes will be awarded in order of value to drawn winners.
The Promoter may draw additional reserve entries in the draw and record them in order, in case the winning entry/entrant is deemed invalid or the prize is unclaimed (Reserve Entrants).
What can I win?
There are five prizes available, as follows:
Prizes will be awarded in descending order of value and will be posted to the winner's Australian residential address within 30 days of winner verification.
Total prize pool
The total prize pool is $1,964.
How many times can I enter?
You can only enter once.
How and when will the winner be informed?
The winners will be notified by phone and in writing within two business days of determination.
The winners will also have their name and state/territory of residence published on the Website on 13/05/2021 for a period of 28 days.
Prize claim date: 5pm (AEDT) on 30/07/2021.
Unclaimed prize determination: 12pm (AEDT) on 02/08/2021 at the same location as the original draw.
If the prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact the winner (or the winner does not contact the Promoter) by the prize claim date above, the relevant entry will be discarded and the Promoter will re-award the prize to a Reserve Entrant and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s in descending order of value. Any winners will be informed by phone and in writing by email within two days of determination.
Any winners will also have their name and state/territory of residence published on the Website on 09/06/2021 for a period of 28 days.
If a prize winner cannot be found, that information will be published on the Website on 06/07/2021.
Collection and use of your personal information
If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.
By entering, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging. By entering, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility.
how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
· how to complain about a privacy breach and how the Promoter will deal with such a complaint.
These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.
2 Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
3 Prize/s and all elements of prize/s must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter.
4 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.
5 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
6 You must not:
(a) tamper with the entry process;
(b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;
(d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
(e) breach any law; or
(f) behave in a way that is otherwise inappropriate.
7 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
8 If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.
9 Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, the prizes (and elements of the prize) must be taken as and when specified, or will be forfeited with no replacement. The prize value is correct as at the date of preparing these Terms and Conditions and includes any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if the prize (or element of the prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.
11 If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
12 The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
13 Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
14 Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
15 Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of the prize. The prize will only be delivered to an Australian bank account.
16 This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.